Please read through our Terms & Conditions and check the box below if you agree.
"WifiBuddy.ca" is an unlimited download WiFi Data service, however some of our carrier partners encourage and promote the use of a “Fair use Policy” and we are subject to the carrier performance. WifiBuddy.ca works off Cloud Sim technology which offers unlimited seamless internet connectivity to all of our users. This reduces disruption to our customers via the service cloud and helps to ensure the service quality of this service and to maintain a fair level of consistency for all customers. All high speed, high volume download is capped per day across 4G/3G high speed data networks. All download speed after the capped limit will be transmitted via standard 4G/3G speed with unlimited access.
This Terms & Conditions set forth the conditions on which we will provide the services offered through the wifibuddy.ca website. This Terms & Conditions is a contract between you (“Customer”) and WifiBuddy.ca (“We” or “Company”), and covers all rentals made pursuant to this Website.
Fair Usage Policy :
To ensure that you receive equitable services at all times, a Fair Usage Policy has been established with some local network provider. Upon excessive usage, the local network providers may, at any time, cease, suspend or alter the network quality, where the Company shall not intervene. During peak periods, (ie, concurrent use of network resources by a larger number of users), your mobile data experience may be intermittently affected, which shall be alleviated once the usage returns to normal.
In order not to impair the experience of other users, a Fair Usage Policy is applied. This helps to give the desired Internet usage experience to all users, especially since broadband is a shared bandwidth experience and the over-usage of a group of customers must not affect the rest of the users.
Damage fees for rental equipment :
Pocket Wifi Device $150
USB Lead $50
Wifi Box $20
Pay only CAD 150 as deposit
- The deposit of CAD$150 will be refunded within 2-3 business days if the device has no any damages.
- If the returned device is found to be damaged, customers only need use the CAD 150 deposit as restitution
Cancellation Policy :
Rental charge will NOT be refunded in the following situations:
1. cancellation on or after rental start date.
2. if device is not picked up on or after rental start date.
However, full deposit will be returned.
If reservation is cancelled within two (2) days to the Designated Rental Start Date, we will charge a cancellation fee of CAD$30
In the event that the Equipment delivery has been initiated, the courier charges/shipping cost cannot be refunded.
Courier charges/shipping cost will not be refunded in any situations.
In addition, no days can be refunded wherein you were in possession of the Equipment. It is your obligation to notify us immediately in the event that you would like to cancel your reservation.
It is your obligation to notify us immediately in the event that you would like to modify your reservation.
Rental Period :
The Rental Period commences on your departure date ("Departure Date") and expires upon your designated return date ("Return Date").